Email: [email protected]
Rikia is Companions Forever’s Client Relations Specialist for Elderly in the Naugatuck, Waterbury, Bristol, and New Haven areas. She lives in Waterbury with her family and young son. Rikia is always working with the communities she serves and is on the Elderly Board of the town of Naugatuck.
Before joining us, Rikia was at Western Connecticut Agency on Aging (WCAAA). where she was a fantastic Care Manager and is now using those skills and experiences to provide excellent home care services to seniors under her care.
Rikia brings knowledge, warmth, and reassurance to the seniors she interacts it with every single day. Rikia is committed to meeting the needs of seniors. In Addition, she works with our Human Resources finds the perfect caregiver for each senior.
From the very first service inquiry to monthly home visits–Rikia is here for seniors and their loved ones with a smile on her face.
We are YourSeniorCareService.com!
Companionship – Homemaking – Personalized Care Planning
Our 4-Step Process for Elderly Home Care
Step 1: Home Visit
Rikia will schedule a home visit to answer all of your questions and explain in more depth about our in-home care services. Also, Rikia’s 5+ years of experience assessing and managing the needs of the elderly allow her home visits to be informative and enlightening. In addition, Rikia brings warmth and a sense of relief to those nervous about aging or getting senior home care.
Step 2: Individualized Plan of Care
What is a plan of care? A plan of care is a detailed report containing information about the senior. Specifically detailing their schedule, services needed, their dietary requirements, and their favorite shows and hobbies. As a result, our caregivers provide a personalized and high-quality care experience for the senior and their loved ones. In addition, Rikia makes regular home visits to re-assess the needs of the elderly and update the plan of care as need. Also, YourSeniorCareService.com makes the plan of care and daily journal entries written by Rikia and the caregiver available to you on our mobile app so you can feel confident that your loved ones needs are being met.
Step 3: Carefully Matched Caregivers
Rikia works closely with our Human Resources department to find the right caregiver for each senior. Furthermore, our caregivers go through an extensive background screening before any caregiving is provided. This allows us to prepare our caregivers and have them tag along with Rikia to a Meet and Greet with make sure the caregiver is a perfect match for your needs. A carefully matched caregiver makes the most out of elderly home care.
Step 4: Ongoing Support
Companions Forever provides ongoing support to all of the seniors and their loved ones under our care. We believe in transparency and our committed to giving the elderly a happy aging experience at home. In particular, our mobile app allows you to keep up to date in real time with the care provided at home and Rikia is always communicating with all parties involved to ensure that your needs are being met. In addition, you can text, call, or email our 24/7 line at anytime and someone will be available to assist you. Whether you have a question or something has happened, the Companions Forever team is here for you.
Waterbury, Naugatuck, & New Haven areas.
Companionship – Homemaking – Personalized Care Planning -Respite
Our people are local, and our elderly care services are built around your lives. Rikia and the rest of our team are always available to chat and visit the seniors we care for.
Companions Forever provides transparency in care with our passionate advocates and our qualified caregivers. Start a conversation with Rikia today to learn more on how your senior care service can help you.
Get started with Rikia
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