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Contact Pamela

Direct Line: (860) 760-0494(860) 760-0494

Email: [email protected] 

Pamela Marcelo

Pamela is Companions Forever’s Elderly Care Specialist in East Hartford, South Windsor, New Britain, and Manchester areas. Pamela is bilingual and has many english speaking and spanish speaking seniors under her care. She also makes sure that each senior has a well-thought out plan of care.

Pamela began her career as one of our caregivers all those years ago.With her experience as a caregiver, she is able to provide the ultimate care based on each senior’s needs. Her devotion to her seniors is unparallel and Pamela makes sure they are happy with their caregivers. Pamela is bilingual and recently graduated college with a degree in Social Work. 

Pam brings sincerity, warmth, and organized services to the seniors she interacts it with every single day. Pamela is committed to meeting the needs of seniors. In Addition, she works with our Human Resources finds the perfect caregiver for each senior and also develops a plan of care customed to each senior’s needs. 

From the very first service inquiry to monthly home visits–Pamela is here for seniors and their loved ones with a smile on her face.

 We are YourSeniorCareService.com! 

Companionship – Homemaking – Personalized Care Planning – Bilingual


Our 4-Step Process for Elderly Home Care 

Step 1: Home Visit

Pam will schedule a home visit to answer all of your questions and explain in more depth about our in-home care services. Also, Pam’s 5+ years of experience assessing and managing the needs of the elderly allow her home visits to be informative and enlightening. In addition, Pam brings warmth and a sense of relief to those nervous about aging or getting senior home care.

Elderly Plan of Care - YourSeniorCareService.com

Step 2: Individualized Plan of Care

What is a plan of care? A plan of care is a detailed report containing information about the senior. Specifically detailing their schedule, services needed, their dietary requirements, and their favorite shows and hobbies. As a result, our caregivers provide a personalized and high-quality care experience for the senior and their loved ones. In addition, Pam makes regular home visits to re-assess the needs of the elderly and update the plan of care as need. Also, YourSeniorCareService.com makes the plan of care and daily journal entries written by Pam and the caregiver available to you on our mobile app so you can feel confident that your loved ones needs are being met.

Carefully Matched Elderly CaregiversStep 3: Carefully Matched Caregivers

Pam works closely with our Human Resources department to find the right caregiver for each senior. Furthermore, our caregivers go through an extensive background screening before any caregiving is provided. This allows us to prepare our caregivers and have them tag along with Pam to a Meet and Greet with make sure the caregiver is a perfect match for your needs. A carefully matched caregiver makes the most out of elderly home care.

Ongoing Elderly Care SupportStep 4: Ongoing Support

Companions Forever provides ongoing support to all of the seniors and their loved ones under our care. We believe in transparency and our committed to giving the elderly a happy aging experience at home. In particular, our mobile app allows you to keep up to date in real time with the care provided at home and Pam is always communicating with all parties involved to ensure that your needs are being met. In addition, you can text, call, or email our 24/7 line at anytime and someone will be available to assist you. Whether you have a question or something has happened, the Companions Forever team is here for you.

 East Hartford, South Windsor, & Manchester areas

Companionship – Homemaking – Personalized Care Planning – Bilingual

Reviews from Pamela’s Seniors:

“Companions Forever has been amazing with providing great 24 hour care for my mom. They really listen to our needs.” – Mary

“My father lives in Newington so it was close and they got him a caregiver that makes my father laugh and keeps his house clean. Good services. I have recommended to my friends.” – Thomas

“Special care always taken when placing employees with the clients needs.” – Carmen

Our people are local, and our elderly care services are built around your lives. Pam and the rest of our team are always available to chat and visit the seniors we care for. 

Get started with Pamela

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